@incollection{:/content/chapter/10.22233/9781905319879.chap16, author = "Palestrini, Clara", title = "Situational sensitivities", booktitle = "BSAVA Manual of Canine and Feline Behavioural Medicine", publisher = "British Small Animal Veterinary Association", year = "2009", pages = "169-181", url = "https://www.bsavalibrary.com/content/chapter/10.22233/9781905319879.chap16" }