RT Book, Section SR Electronic(1) A1 Reffold, Pippa YR 2012 T1 Strategic and business planning T2 BSAVA Manual of Small Animal Practice Management and Development PB British Small Animal Veterinary Association DO 10.22233/9781910443156.23 UL https://www.bsavalibrary.com/content/chapter/10.22233/9781910443156.chap23