@incollection{:/content/chapter/10.22233/9781910443200.chap2, author = "Magrath, Christine and Little, Geoff", title = "Consultation technique", booktitle = "BSAVA Manual of Canine Practice", publisher = "British Small Animal Veterinary Association", year = "2015", pages = "14-24", url = "https://www.bsavalibrary.com/content/chapter/10.22233/9781910443200.chap2" }