@incollection{:/content/chapter/10.22233/9781910443439.ch44sec1, author = "Robinson, Alan", title = "Building a successful practice team: where do you start?", booktitle = "BSAVA Congress Proceedings 2017", publisher = "British Small Animal Veterinary Association", year = "2017", pages = "368-368", url = "https://www.bsavalibrary.com/content/chapter/10.22233/9781910443439.ch44sec1" }