@incollection{:/content/chapter/10.22233/9781910443446.ch40sec5, author = "Crowe, Carolyne", title = "How to get the best out of the people you work with", booktitle = "BSAVA Congress Proceedings 2016", publisher = "British Small Animal Veterinary Association", year = "2016", pages = "370-371", url = "https://www.bsavalibrary.com/content/chapter/10.22233/9781910443446.ch40sec5" }