@incollection{:/content/chapter/10.22233/9781910443521.ch52sec2, author = "Mosedale, Pam", title = "Putting clinical governance into practice", booktitle = "BSAVA Congress Proceedings 2015", publisher = "British Small Animal Veterinary Association", year = "2015", pages = "412-413", url = "https://www.bsavalibrary.com/content/chapter/10.22233/9781910443521.ch52sec2" }