@incollection{:/content/chapter/10.22233/9781910443590.ch36sec4, author = "Sheridan, Libby", title = "The front of house role in end-of-life", booktitle = "BSAVA Congress Proceedings 2018", publisher = "British Small Animal Veterinary Association", year = "2018", pages = "278-279", url = "https://www.bsavalibrary.com/content/chapter/10.22233/9781910443590.ch36sec4" }