@incollection{:/content/chapter/10.22233/9781910443590.ch48sec1, author = "Robinson, Alan", title = "Do work, get paid: it’s a revenue cycle", booktitle = "BSAVA Congress Proceedings 2018", publisher = "British Small Animal Veterinary Association", year = "2018", url = "https://www.bsavalibrary.com/content/chapter/10.22233/9781910443590.ch48sec1" }