@incollection{:/content/chapter/10.22233/9781910443699.ch36sec4, author = "Rickard, Renay", title = "Managing your team through change", booktitle = "BSAVA Congress Proceedings 2019", publisher = "British Small Animal Veterinary Association", year = "2019", pages = "276-276", url = "https://www.bsavalibrary.com/content/chapter/10.22233/9781910443699.ch36sec4" }