@incollection{:/content/chapter/10.22233/9781910443699.ch57sec2, author = "Crowe, Carolyne", title = "The three Ps for having a good day: present, proactive and positive", booktitle = "BSAVA Congress Proceedings 2019", publisher = "British Small Animal Veterinary Association", year = "2019", pages = "418-419", url = "https://www.bsavalibrary.com/content/chapter/10.22233/9781910443699.ch57sec2" }