@incollection{:/content/chapter/10.22233/9781910443774.ch28sec6, author = "McBride, E. Anne", title = "I am not a human: please speak clearly", booktitle = "BSAVA Congress Proceedings 2020", publisher = "British Small Animal Veterinary Association", year = "2020", pages = "244-244", url = "https://www.bsavalibrary.com/content/chapter/10.22233/9781910443774.ch28sec6" }