@incollection{:/content/chapter/10.22233/9781910443774.ch29sec1, author = "James, Diane", title = "Introducing the human–companion animal bond and understanding the pet owner", booktitle = "BSAVA Congress Proceedings 2020", publisher = "British Small Animal Veterinary Association", year = "2020", pages = "246-246", url = "https://www.bsavalibrary.com/content/chapter/10.22233/9781910443774.ch29sec1" }