RT Book, Section SR Electronic(1) A1 Allister, Rosie YR 2020 T1 Caring for carers: understanding emotional labour and supporting staff T2 BSAVA Congress Proceedings 2020 PB British Small Animal Veterinary Association DO 10.22233/9781910443774.30.1 UL https://www.bsavalibrary.com/content/chapter/10.22233/9781910443774.ch30sec1