- Home
- Collections
- Veterinary practice in a time of budget constraints
Veterinary practice in a time of budget constraints
At a time when the cost of living is rising for many of us, and veterinary practices may see clients who can no longer afford optimum care, this collection of resources relating to pragmatic treatment options and client communication may be helpful.
BSAVA members have full access to this collection until the end of February 2024.
Collection Contents
50 results
-
-
Charity sector
Welfare charities and the veterinary profession Author John BonnerA looming cost of living crisis in Britain will mean that welfare charities and the veterinary profession will need to work more closely together, according to the RSPCA’s head vet Caroline Allen. John Bonner reports…
-
-
-
Veterinary services
What’s new in veterinary complaints? Author Jennie JonesAs a service which works closely with veterinary practices, the Veterinary Client Mediation Service (VCMS) has its finger on the pulse when it comes to the latest trends in the sector. From popular types of feedback to the most dominant types of complaints, we are well-positioned to provide guidance when it comes to challenges that practices and professionals should be preparing for. Jennie Jones, Head of VCMS, explains…
-
-
-
Client mediation
Client mediation case study The services offered by the Veterinary Client Mediation Service (VCMS) were outlined in the September 2021 issue of Companion. This month we focus on a specific VCMS case study.
-
-
-
Veterinary services
Focusing on client mediation This article introduces the Veterinary Client Mediation Service (VCMS) explaining what the organization does and how it may be able to help you in the event of escalating disputes with your clients.
-
-
-
My pragmatic approach to elbow dysplasia
BSAVA Congress Proceedings 2021Author Bianca HettlichBianca Hettlich outlines a practical approach to elbow dysplasia.
-
-
-
Pragmatic purrls (of wisdom) for the pandemic (Cats Protection)
BSAVA Congress Proceedings 2021Author Lauren KirkHow shelter medicine can cross over to a private practice setting.
-
-
-
The VCMS, complaints in COVID-19: what can we learn to support practice-client relationships for the future? (Veterinary Client Mediation Service)
BSAVA Congress Proceedings 2021Author Jennie JonesThis session highlights trends in veterinary practice complaints over the past 12 months, and how these can provide insight and inform client care quality improvement within practice. As we look forward beyond 2020/21, the VCMS looks at how complaints during the pandemic highlight the causes and triggers for complaints, and more importantly provides guidance on what we can do within teams to prevent these scenarios and to de-escalate them when they arise.
-
-
-
How to…
Approach epileptic seizures on a limited budget Author Matthew GreenMatthew Green of Dovecote Veterinary Referrals discusses a challenging presentation when funds are limited.
-
-
-
Regions Now: Mediation techniques to help manage complaints in practice
BSAVA Webinar LibraryAuthors: Jennie Jones and Janet HulseJennie Jones and Janet Hulse from the Veterinary Client Mediation Service discuss the principles of mediation and how this can help in your veterinary practice. This 90 minute webinar is a recording of the live session from this Regions Now event, brought to you by our East Midlands Region. Regions Now events comprise an introductory lecture with supporting content available one week before a live lecture. This is followed by a one-week online discussion forum allowing participants to offer observations about the lessons learned and describe their own experience in handling cases. Regions Now sessions are free to BSAVA members and available for non-members to book - visit the Regions page of the BSAVA website for details of future Regions Now events. Recordings will be available for 3 years via the BSAVA Webinar Library.
-
-
-
Shelter medicine: A pragmatic approach to infectious disease outbreaks
BSAVA Webinar LibraryAuthor Maggie RobertsMaggie Roberts, Director of Veterinary Services at Cats Protection, looks at the general principles of disease management in the shelter setting. This one-hour webinar was first broadcast as part of BSAVA’s Learn@Lunch series. Learn@Lunch broadcasts are available to BSAVA members only and are free to attend - visit the education page of the BSAVA website for details of future Learn@Lunch webinars. Recordings will be available for 3 years via the BSAVA Webinar Library.
-
-
-
A pragmatic approach to dog diarrhoea in the shelter environment
BSAVA Congress Proceedings 2019Author Jenny Stavisky
-
-
-
A pragmatic approach to the skinny old cat in the shelter environment
BSAVA Congress Proceedings 2019Author Rachel Dean
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Brush up your communication skills
BSAVA Congress 2019 Author BSAVA CongressCongress 2019 will see Christine Magrath from the Veterinary Defence Society offering advice on handling difficult conversations with pet owners, and explaining that informed consent isn’t simply a matter of completing the paperwork.
-
-
-
Pragmatic decision-making in the charity situation
BSAVA Manual of Canine and Feline Shelter MedicineAuthors: Sally Everitt, Rachel Dean and Tim BrowningThis chapter introduces basic concepts of clinical decision-making and evidence-based veterinary medicine, and suggests how they can be applied in a pragmatic way in a shelter or charitable environment. Decisions made in shelters and charitable organizations can be very different to those made in private clinical practice.Quick reference guides: Dealing with the elderly thin cat; Dealing with the elderly dog; Dealing with heart murmurs in dogs and cats.
-
-
-
Addressing blame culture: how increased communication supports better care
BSAVA Congress Proceedings 2018Author Catherine Oxtoby
-
-
-
How to get the most from your ophthalmological consultation
BSAVA Congress Proceedings 2017Author Heidi Featherstone
-
-
-
-
-
Investigating the pruritic dog on a shoestring
BSAVA Congress Proceedings 2017Author Natalie Barnard
-
-
-
-
-
-
-
Working within a budget in first opinion practice
BSAVA Congress Proceedings 2017Author Mike Jessop
-
-
-
Big heart, little budget: managing heart failure on a shoestring budget
BSAVA Congress Proceedings 2016Author Sonya Gordon
-
-
-
-
-
Ethics in practice, making ethical decisions while retaining a profitable business
BSAVA Congress Proceedings 2016Author James Yeates
-
-
-
Extending the practice remit: what can and should we do?
BSAVA Congress Proceedings 2016Author Siobhan Mullan
-
-
-
-
-
-
-
-
-
We do a good job: how to make sure we are paid for it
BSAVA Congress Proceedings 2016Author Brian Faulkner
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Treating anorexia on a budget
Strategies for getting the anorexic cat back on track Author Sarah CaneyAnorexia is common in cats, and there can be many underlying causes. Identifying and treating the cause while nursing the cat in the meantime are described in this Congress preview.
-
-
-
Communication
BSAVA Manual of Small Animal Practice Management and DevelopmentAuthors: Christine Magrath and Geoff LittleCommunication affects all members of the practice team. The development of communication skills is not solely the domain of the veterinary surgeon, but also applies to veterinary nurses, receptionists and practice managers. This chapters explains the principles of face-to-face communication, how to communicate with clients, the importance of communication within the practice, and external communication.
-
-
-
Finance
BSAVA Manual of Small Animal Practice Management and DevelopmentAuthor Andy MooreFinances are fundamentally important to every practice, no matter how large or small. Profit is essential for the survival of the business. This chapter covers the basics of practice finance; trading structures; practice financial software; financial information available to practices; working capital management and practice funding; payroll; improving practice profitability and efficiency; practice investment decisions, and the use of external accountants.
-
-
-
Strategic and business planning
BSAVA Manual of Small Animal Practice Management and DevelopmentAuthor Pippa ReffoldAll veterinary practices should consider themselves to be businesses. In simple terms, a practice offers a product or a service to meet a customer need. The aim of this chapter is to give all veterinary practices, no matter what size, a workable guide to strategic and business planning. Strategy and planning should not be viewed as theoretical enigmas, but as essential tools for survival and growth.
-