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Working with the non-veterinary shelter team
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Working with the non-veterinary shelter team
- Authors: Lisa Morrow and Runa Hanaghan
- From: BSAVA Manual of Canine and Feline Shelter Medicine
- Item: Chapter 23, pp 342 - 353
- DOI: 10.22233/9781910443330.23
- Copyright: © 2018 British Small Animal Veterinary Association
- Publication Date: December 2018
Some shelter workers struggle with aspects of pragmatism and the bigger picture. It is vital to build a trusting relationship with them, listen to them and have empathy for their point of view. This chapter provides some general guidance on managing relationships with people working in animal shelters. Case examples: A Golden Retriever with a persistent cough; A 5-year-old cat with a fractured femur; A 1-year-old cat with a spinal injury; A litter of puppies with parvovirus. Quick reference guides: Hoarding; Non-accidental injury.
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Figures
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Mabel, an 11-year-old Golden Retriever, presented with a persistent cough.
Mabel, an 11-year-old Golden Retriever, presented with a persistent cough. © 2018 British Small Animal Veterinary Association
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Mabel, an 11-year-old Golden Retriever, presented with a persistent cough.
Mabel, an 11-year-old Golden Retriever, presented with a persistent cough.
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Lucky, a 5-year-old cat, presented with a fractured femur.
Lucky, a 5-year-old cat, presented with a fractured femur. © 2018 British Small Animal Veterinary Association
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Lucky, a 5-year-old cat, presented with a fractured femur.
Lucky, a 5-year-old cat, presented with a fractured femur.
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Smooch, a 1-year-old cat, presented with a spinal injury.
Smooch, a 1-year-old cat, presented with a spinal injury. © 2018 British Small Animal Veterinary Association
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Smooch, a 1-year-old cat, presented with a spinal injury.
Smooch, a 1-year-old cat, presented with a spinal injury.
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An environment heavily contaminated with matted fur, urine and faeces. (© Cats Protection)
An environment heavily contaminated with matted fur, urine and faeces. (© Cats Protection) © 2018 British Small Animal Veterinary Association
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An environment heavily contaminated with matted fur, urine and faeces. (© Cats Protection)
An environment heavily contaminated with matted fur, urine and faeces. (© Cats Protection)
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Keeping such large numbers of kittens in cages suggests that this owner is attempting to cope but may be feeling overwhelmed.
Keeping such large numbers of kittens in cages suggests that this owner is attempting to cope but may be feeling overwhelmed.
(Reproduced with permission from the RSPCA) © 2018 British Small Animal Veterinary Association
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Keeping such large numbers of kittens in cages suggests that this owner is attempting to cope but may be feeling overwhelmed.
Keeping such large numbers of kittens in cages suggests that this owner is attempting to cope but may be feeling overwhelmed.
(Reproduced with permission from the RSPCA)
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Large numbers of dogs can represent a significant noise nuisance.
Large numbers of dogs can represent a significant noise nuisance.
(Reproduced with permission from the RSPCA) © 2018 British Small Animal Veterinary Association
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Large numbers of dogs can represent a significant noise nuisance.
Large numbers of dogs can represent a significant noise nuisance.
(Reproduced with permission from the RSPCA)
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Documentation and diagnosis. Ventrodorsal radiograph of a 5-month-old cat, showing craniodorsal displacement of the left femur relative to the coxofemoral joint.
Documentation and diagnosis. Ventrodorsal radiograph of a 5-month-old cat, showing craniodorsal displacement of the left femur relative to the coxofemoral joint.
(Courtesy of Ryane E Englar) © 2018 British Small Animal Veterinary Association
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Documentation and diagnosis. Ventrodorsal radiograph of a 5-month-old cat, showing craniodorsal displacement of the left femur relative to the coxofemoral joint.
Documentation and diagnosis. Ventrodorsal radiograph of a 5-month-old cat, showing craniodorsal displacement of the left femur relative to the coxofemoral joint.
(Courtesy of Ryane E Englar)
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Plantar surface of a dog’s paw. In this case, examination of the feet revealed overgrown nails packed with faeces, suggesting that this dog had been kept in a confined area. In addition, the paw pads were coated in a thick white paint. The dog was found in a house with a heavy chain attached to its collar. It had clearly been moved to this location, and no paint was reported in the premises.
Plantar surface of a dog’s paw. In this case, examination of the feet revealed overgrown nails packed with faeces, suggesting that this dog had been kept in a confined area. In addition, the paw pads were coated in a thick white paint. The dog was found in a house with a heavy chain attached to its collar. It had clearly been moved to this location, and no paint was reported in the premises. © 2018 British Small Animal Veterinary Association
10.22233/9781910443330/QRG023-2-2_thumb.gif
10.22233/9781910443330/QRG023-2-2.png
Plantar surface of a dog’s paw. In this case, examination of the feet revealed overgrown nails packed with faeces, suggesting that this dog had been kept in a confined area. In addition, the paw pads were coated in a thick white paint. The dog was found in a house with a heavy chain attached to its collar. It had clearly been moved to this location, and no paint was reported in the premises.
Plantar surface of a dog’s paw. In this case, examination of the feet revealed overgrown nails packed with faeces, suggesting that this dog had been kept in a confined area. In addition, the paw pads were coated in a thick white paint. The dog was found in a house with a heavy chain attached to its collar. It had clearly been moved to this location, and no paint was reported in the premises.