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Working with the non-veterinary shelter team

image of Working with the non-veterinary shelter team
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Abstract

Some shelter workers struggle with aspects of pragmatism and the bigger picture. It is vital to build a trusting relationship with them, listen to them and have empathy for their point of view. This chapter provides some general guidance on managing relationships with people working in animal shelters. A Golden Retriever with a persistent cough; A 5-year-old cat with a fractured femur; A 1-year-old cat with a spinal injury; A litter of puppies with parvovirus. Hoarding; Non-accidental injury.

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Figures

Image of Mabel, an 11-year-old Golden Retriever, presented with a persistent cough.
Mabel, an 11-year-old Golden Retriever, presented with a persistent cough. Mabel, an 11-year-old Golden Retriever, presented with a persistent cough.
Image of Lucky, a 5-year-old cat, presented with a fractured femur.
Lucky, a 5-year-old cat, presented with a fractured femur. Lucky, a 5-year-old cat, presented with a fractured femur.
Image of Smooch, a 1-year-old cat, presented with a spinal injury.
Smooch, a 1-year-old cat, presented with a spinal injury. Smooch, a 1-year-old cat, presented with a spinal injury.
Image of An environment heavily contaminated with matted fur, urine and faeces. (© Cats Protection)
An environment heavily contaminated with matted fur, urine and faeces. (© Cats Protection) An environment heavily contaminated with matted fur, urine and faeces. (© Cats Protection)
Image of Keeping such large numbers of kittens in cages suggests that this owner is attempting to cope but may be feeling overwhelmed.
Keeping such large numbers of kittens in cages suggests that this owner is attempting to cope but may be feeling overwhelmed. Keeping such large numbers of kittens in cages suggests that this owner is attempting to cope but may be feeling overwhelmed. (Reproduced with permission from the RSPCA)
Image of Large numbers of dogs can represent a significant noise nuisance.
Large numbers of dogs can represent a significant noise nuisance. Large numbers of dogs can represent a significant noise nuisance. (Reproduced with permission from the RSPCA)
Image of Documentation and diagnosis. Ventrodorsal radiograph of a 5-month-old cat, showing craniodorsal displacement of the left femur relative to the coxofemoral joint.
Documentation and diagnosis. Ventrodorsal radiograph of a 5-month-old cat, showing craniodorsal displacement of the left femur relative to the coxofemoral joint. Documentation and diagnosis. Ventrodorsal radiograph of a 5-month-old cat, showing craniodorsal displacement of the left femur relative to the coxofemoral joint. (Courtesy of Ryane E Englar)
Image of Plantar surface of a dog’s paw. In this case, examination of the feet revealed overgrown nails packed with faeces, suggesting that this dog had been kept in a confined area. In addition, the paw pads were coated in a thick white paint. The dog was found in a house with a heavy chain attached to its collar. It had clearly been moved to this location, and no paint was reported in the premises.
Plantar surface of a dog’s paw. In this case, examination of the feet revealed overgrown nails packed with faeces, suggesting that this dog had been kept in a confined area. In addition, the paw pads were coated in a thick white paint. The dog was found in a house with a heavy chain attached to its collar. It had clearly been moved to this location, and no paint was reported in the premises. Plantar surface of a dog’s paw. In this case, examination of the feet revealed overgrown nails packed with faeces, suggesting that this dog had been kept in a confined area. In addition, the paw pads were coated in a thick white paint. The dog was found in a house with a heavy chain attached to its collar. It had clearly been moved to this location, and no paint was reported in the premises.

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