Terms of use

These terms and conditions apply to Registered Users (defined below) of the British Small Animal Veterinary Association (Company Number 02837793) (‘BSAVA’) using the BSAVA’s Website (defined below).


1.1 “Commercial Use” means use for the purposes of monetary reward (whether by or for the Registered User or any other person or entity) by means of sale, resale, loan, transfer, hire, or other form of exploitation of the Publication(s);

1.2 “Confidential Information” means any information that is proprietary or confidential which is expressly identified as such by the Party making the disclosure.

1.3 “Intellectual Property Rights” means patents, rights to inventions, copyright and related rights, trade marks, business names and domain names, rights in get-up, goodwill and the right to sue for passing off, rights in designs, database rights, rights to use, and protect the confidentiality of, confidential information (including know-how) and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world.

1.4 “Party” or “Parties” means the BSAVA and/or the Registered User, as applicable.

1.5 “Password” means the password in respect of a unique Username created by (as the case may be you which would allow you to gain access to the Registered User Services.

1.6 “Publication” means shall mean the online version of each of BSAVA’s journals, books and articles for which the Registered User holds valid one-off access or subscription access;

1.7 “Registered User” means you who have duly completed the free Registered User registration process and who have successfully created a Username and Password.

1.8 “Registered User Services” means the Registered User’s services defined in Condition 2.1 which are accessible by a Registered User from the Website.

1.9 “Server” means either BSAVA‘s server or a third party server designated by the BSAVA on which the Publication(s) are stored and through which the Registered User may gain access to the Publication(s) by means of the World Wide Web;

1.10 “Supply Period” means the period commencing on the date on which the Order is completed and in relation to each Publication shall continue (subject to the provisions for earlier termination contained in these terms) for a period of 2 years.

1.11 “Username” means a unique username created by (as the case may be) you, which, when the relevant Password is entered will grant such you access to the relevant Registered User Services.

1.12 “Website” means www.bsava.com, www.bsavalibrary.com or such variations to the names of the aforesaid domain names.

1.13 You warrant that you are at least 18 years of age and that you are the person whose details have been incorporated into the relevant registration form as part of the process of registering (as the case may be) to be a Registered User.

1.14 The authority to access the Registered User Services commences upon the relevant Username and Password being successfully created by the Registered User and ends if these terms and conditions are terminated under Condition 9.


2.1 In order to make any purchases from the Website and/or access certain sections on the Website (‘Registered User Services’), you will need to register as a Registered User of the BSAVA on the Website.

2.2 Upon duly completing the relevant registration process and creating a Username and Password, you will be registered as a Registered User of the BSAVA (which is free of charge).

2.3 By completing the Registered User registration process and by clicking on the [“I Accept”] button, you acknowledge that you have read and agree to be bound by these terms and conditions. 

2.4 Details of your Username and Password will be emailed to you at the email address provided during the Registered User registration process.

2.5 The authority to access the Registered User’s Services commences upon the relevant Username and Password being successfully created by you and ends if terminated pursuant to Condition 9.

2.6 You are solely responsible for the security of your Username and Password and must not disclose your Username and/or Password to anyone. You must inform the BSAVA immediately if your Username and/or Password have been compromised. In such a case, the BSAVA will reset your Username and/or Password for you. In this regard, please contact the BSAVA at [email protected], +44 (0)1452 726700.


3.1 Registered Users may purchase one-off access or subscription access to the Publications by completing an on-line order via the BSAVA Website (‘Order’). 

3.2 The Registered User named in an Order offers to enter into an agreement with the BSAVA for the purchase of one-off access or subscription access to the Publication(s) detailed in the Order at the price stated in the Order and subject to these terms and conditions. 

3.3 Following receipt of an Order, the BSAVA will notify the Registered User named in the Order if, for any reason, it does not accept and process the Order.  The BSAVA reserves the right to reject any Order. 

3.4 If the BSAVA accepts an Order the BSAVA will confirm such acceptance to you by email and, on the BSAVA sending a confirmation email to you an agreement for the digital supply of the Publication(s) selected by you in your Order (or, if applicable, to be made available to you as part of your subscription) will be created between you and the BSAVA. 

3.5 Orders are irrevocable and payments are non-refundable. 

3.6 If you are a consumer located in the European Union (i.e. if you are not an organisation or an individual acting wholly or mainly within your trade, business craft or profession), you have a legal right to cancel contracts entered into with the BSAVA at a distance (e.g. contracts entered into via the internet, phone or email) under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 ("Consumer Contracts Regulations") implementing the Consumer Rights Directive 2011/83/EU. Under the Consumer Contracts Regulations, subject to certain exceptions, if you ordered digital content you can cancel your order within 14 days from the day of conclusion of the contract ("Cancellation Period") and receive a refund, unless you have expressly consented to the digital content to be supplied to you before the end of the Cancellation Period, and you acknowledged that you would lose your cancellation rights.

3.7 To the extent that the Consumer Contract Regulations apply to these terms and conditions, by placing your Order with the BSAVA for access to the Publications, you are hereby requesting that the BSAVA supply digital content from the time of your Order and in doing so, you acknowledge that you will lose your cancellation rights.

3.8 Access to Publications may be granted to you free of additional charges by the BSAVA as part of your BSAVA membership package.  Any such Publication will be identified in your BSAVA membership documents.


4.1 The BSAVA grants you the non-exclusive and non-transferable right to access and use the Publication(s) selected in your Order (or, if applicable, made available as part of your subscription) throughout the Supply Period for the purposes of teaching, research, and private study.  Any references to Publication(s) in these terms and conditions shall mean the Publication(s) selected in your Order. 

4.2 Throughout the Supply Period, you may:

4.2.1 access the Server in order to search the Publication(s) and to view, retrieve, and display parts thereof;

4.2.2 electronically save the Publication(s) or parts thereof (where we elect in our sole discretion to make such function available); or

4.2.3 print out single copies of parts of the Publication(s).

4.3 You may not:

4.3.1 remove or alter the BSAVA’s copyright notices or other means of identification or disclaimers as they appear in the Publication(s);

4.3.2 systematically make printed or electronic copies of multiple parts of the Publication(s) for any purpose unless prior authorisation is obtained from the BSAVA;

4.3.3 display or distribute any part of the Publication(s) on any electronic network, including without limitation the Internet and the World Wide Web;

4.3.4 permit any other person to access or use the Publication(s); or

4.3.5 use all or any part of the Publication(s) for any Commercial Use.


5.1 Subject to Condition 7.1.5, you shall not:

5.1.1 make available your Username and Password and/or any part of the Registered User Services available to any other person. Where such disclosure of Username and/or Password occurs, you shall inform the BSAVA immediately so that the BSAVA can take appropriate security measures. In addition, if you wish to unregister yourself as a Registered User, you agree to inform the BSAVA of the same so that the BSAVA can update the system;

5.1.2 create more than 1 Username and/or Password at any one time; and/or

5.1.3 use the relevant Registered User Services and/or information extracted or downloaded for any illegal, fraudulent or immoral purposes.

5.2 You agree to notify the BSAVA immediately of any errors or inaccuracies in respect of any information and/or data extracted from any section of the Website which forms part of the Registered User Services. In this regard, you shall contact the BSAVA by emailing the BSAVA at [email protected], +44 (0)1452 726700.

5.3 You acknowledge that the BSAVA and the BSAVA’s licensors own all Intellectual Property Rights (“IPRs”) in the Website and in the Publications. Nothing in these terms and conditions transfers any Intellectual Property Rights in the Website or the Publications to the Registered User. 


6.1 The BSAVA warrants that, to the best of its knowledge, the Registered User Services or the Publications will not infringe any patents, designs or copyright of any third party. In the event you are aware and/or have reasonable suspicion that the Registered User Services or the Publications may infringe the Intellectual Property Rights of any third parties, you agree:

6.1.1 to notify the BSAVA as soon as it is practicable of any such claim being made;

6.1.2 that the BSAVA shall be entitled at its expense to conduct any litigation that may ensue and negotiations for settlement of such claim; and

6.1.3 that you shall give the BSAVA all information and assistance reasonably necessary (at the BSAVA’s expense) to defend or settle such claim and you shall not compromise or settle such claim. 

6.2 The BSAVA reserves the right to update and/or make changes to the Registered User Services and/or the Publications from time to time at its sole discretion.

6.3 The BSAVA shall use all reasonable efforts, subject to Condition 9.3, to make the Publication(s) available by means of the World Wide Web to you throughout the Supply Period.

6.4 The BSAVA does not guarantee or warrant that the Publication(s) will be made available for a period any longer than the Supply Period or that the Registered User’s access to Publications will be uninterrupted or error-free. 


7.1 Each Party may be given access to Confidential Information from the other Party in order to perform its obligations under these terms and conditions. A Party's Confidential Information shall not be deemed to include information that:

7.1.1 is or becomes publicly known other than through any act or omission of the receiving Party;

7.1.2 was in the other Party's lawful possession before the disclosure;

7.1.3 is lawfully disclosed to the receiving Party by a third party without restriction on disclosure;

7.1.4 is independently developed by the receiving Party, which independent development can be shown by written evidence;


7.1.5 is required to be disclosed by law, by any court of competent jurisdiction or by any regulatory or administrative body.

7.2 Each Party shall hold the other's Confidential Information in confidence and, unless required by law, not make the other's Confidential Information available to any third party, or use the other's Confidential Information for any purpose other than those contemplated under this Agreement.

7.3 Each Party shall use reasonable endeavours to ensure that the other's Confidential Information to which it has access is not disclosed or distributed in violation of the terms of this Agreement.

7.4 This Condition 7 shall survive the termination of these terms and conditions.


8.1 The BSAVA gives you no warranty or assurance, except as set out in Condition 6 above. You acknowledge that all implied warranties and conditions are excluded to the maximum extent permitted by law.

8.2 This Condition 8 sets out the BSAVA’s entire financial liability (including any liability for the acts or omissions of BSAVA’s employees, agents and sub-contractors) to you in respect of any breach of these terms and conditions, any use made by you of the Registered User Services; and any representation, statement or tortious act or omission (whether negligent or otherwise) arising under or in connection with these terms and conditions.

8.3 Subject to Condition 8.4 and unless you are a consumer, except as expressly and specifically provided in these terms and conditions, the BSAVA excludes all liability for any loss or damage including consequential loss, loss of business, loss of good will, loss of data, waste of management time, loss of opportunity arising from the Registered User Services.

8.4 Notwithstanding any provisions in this Agreement, the BSAVA does not exclude liability for death or personal injury which is due to the BSAVA’s negligence, fraud and/or fraudulent misrepresentation.

8.5 Subject to Conditions 8.3 and 8.4 and any other applicable trading terms of the BSAVA, unless you are a consumer the BSAVA’s maximum liability for any loss arising from the BSAVA’s breach of these terms and conditions and/or the Registered User or negligence shall be limited to the lesser of £100 or the refund of the value of an Order made by the Registered User.


9.1 These terms and conditions may be terminated immediately by the BSAVA without notice if you are in material breach of any of these terms and conditions.

9.2 You may terminate these terms and conditions at any time by giving the BSAVA 14 days prior written notice by contacting the BSAVA at [email protected], +44 (0)1452 726700.

9.3 The BSAVA reserves the right at any time on 30 days’ notice to the Registered User to terminate of the provision of any Publication(s) due to their ceasing publication. 

9.4 On termination of these terms and conditions for any reason, you will no longer be able to use any of the Registered User Services or access the Publication(s).

9.5 The termination of these terms and conditions shall not affect or prejudice the accrued rights of the Parties as at termination, or the continuation after termination of any provision expressly stated to survive or implicitly surviving termination.


10.1 The BSAVA is committed to ensuring that your privacy is protected and that the BSAVA is compliant with the Data Protection Act 1998. For information on the BSAVA’s data protection practices, please read the BSAVA’s privacy policy found here http://www.bsavalibrary.com/privacy-policy (‘Privacy Policy’).

10.2 You agree to the use of your data by the BSAVA which is in accordance with the Privacy Policy.


11.1 These terms and conditions are not intended to benefit anyone other than the Parties to it and, in particular, no provisions of this Agreement shall be enforceable under the Contracts (Rights of Third Parties) Act 1999 by a third party and the rights under it may not be assigned or sublicensed.

11.2 If any provision (or part of a provision) of these terms and conditions is found by any court or administrative body of competent jurisdiction to be invalid, unenforceable or illegal, the other provisions shall remain in force.

11.3 If any invalid, unenforceable or illegal provision would be valid, enforceable or legal if some part of it provisions are deleted, the provision shall apply with whatever modification is necessary to give effect to the commercial intention of the Parties.

11.4 These terms and conditions shall be governed under the law of England and Wales and the Parties submit to the exclusive jurisdiction of the courts of England and Wales.


12.1  Whilst the BSAVA and its contributors make every effort in preparing the materials included in the BSAVA Library to ensure that they are correct, any statements made as to the legal and other implications of using any medicines are made in good faith purely for general guidance and cannot be regarded as a substitute for professional advice. Please do not depend in particular on material that you have taken from these pages months or years ago. The publishers, editors and contributors cannot take responsibility for information provided on dosages and methods of applications of drugs mentioned or referred to in the BSAVA Library. Details of this kind must be verified in each case by individual users from up to date literature published by the manufacturers or suppliers of those drugs. Veterinary surgeons are reminded that in each case they must follow all appropriate national legislation and regulations (for example, in the United Kingdom, the prescribing cascade) from time to time in force. Consequently, no liability can be accepted for loss or expense incurred (by you or persons that you disseminate the materials to) as a result of relying in particular circumstances on statements made in the BSAVA Library. If you spot any errors or omissions, or have any further comments on the Guide, please contact [email protected]

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