Full text loading...
Regions Now: Mediation techniques to help manage complaints in practice
British Small Animal Veterinary Association , e275 (2020); https://doi.org/10.22233/9781910443491.webinarRN170322
/content/chapter/10.22233/9781910443491.ch147
- Home
- Books
- BSAVA Webinar Library
- Regions Now: Mediation techniques to help manage complaints in practice
Regions Now: Mediation techniques to help manage complaints in practice
- Speakers: Jennie Jones and Janet Hulse
- From: BSAVA Webinar Library
- DOI: 10.22233/9781910443491.webinarRN170322
- First broadcast: March 2022
Jennie Jones and Janet Hulse from the Veterinary Client Mediation Service discuss the principles of mediation and how this can help in your veterinary practice.
Live online webinars, perfect for attending high-quality CPD from the comfort of your home or practice - visit the Regional CPD page for details of future events.
/content/chapter/10.22233/9781910443491.ch147
Supplements
Play the webinar.