Karen Humm discusses aspects of dealing with an emergency presentation. She covers triage both on the telephone and in situ alongside ABCs, taking a capsule history and major body systems assessment. She then takes us through an examination of several case examples. This hour long webinar was first broadcast as part of BSAVA’s Learn@Lunch series. Learn@Lunch broadcasts are available to BSAVA members only and are free to attend - visit the education page of the BSAVA website for details of future Learn@Lunch webinars. Recordings will be available for 3 years via the BSAVA Webinar Library.