In this instalment of the Regions Now lectures, Olivia Oginska from Human Savvy will discuss feedback and managing conflict in veterinary teams.

Participants will learn how to:

• Receive feedback and turn it into actionable strategy
• Give feedback in a non-violent and effective way
• Appreciate team effectively
• Manage conflicts in a fair and emotionally intelligent way

Regions Now sessions are free to BSAVA members and available for non-members to book - visit the Regions page of the BSAVA website for details of future Regions Now events. Recordings will be available for 3 years via the BSAVA Webinar Library.