Maggie Roberts from Cats Protection explains how shelter medicine differs from normal veterinary work, focusing particularly on the challenges of infection control and the importance of pragmatic decision-making. This one-hour webinar was first broadcast as part of BSAVA’s [email protected] series. [email protected] broadcasts are available to BSAVA members only and are free to attend - visit the education page of the BSAVA website for details of future [email protected] webinars. Recordings will be available for 3 years via the BSAVA Webinar Library.