Maggie Roberts from Cats Protection explains how shelter medicine differs from normal veterinary work, focusing particularly on the challenges of infection control and the importance of pragmatic decision-making. This one-hour webinar was first broadcast as part of BSAVA’s Learn@Lunch series. Learn@Lunch broadcasts are available to BSAVA members only and are free to attend - visit the education page of the BSAVA website for details of future Learn@Lunch webinars. Recordings will be available for 3 years via the BSAVA Webinar Library.