Birds and reptiles

• Understand how to discuss awkward situations with clients without alienating the client’s bond, including euthanasia and rehoming
• Understand what the common disease processes are that we can prevent and how to sell these requirements to the client
• Understand how to find (and create) evidence-based information on husbandry and veterinary care

Small mammals

• Understand how to discuss awkward situations with clients without alienating the client’s bond, including euthanasia and rehoming
• Understand what the common disease processes are that we can prevent and how to sell these requirements to the client
• Understand how to find (and create) evidence-based information on husbandry and veterinary care