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Emotional intelligence for leaders “know yourself”
British Small Animal Veterinary Association , e96 (2024); https://doi.org/10.22233/9781913859411.19.3
/content/chapter/10.22233/9781913859411.ch96
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Emotional intelligence for leaders “know yourself”

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Abstract

Understanding our minds: pausing to prevent hijack

  • Consider how out human minds work
  • Understand thinking traps
  • Develop ways to prevent hijack

EI (Goleman model) -Wisdom 101

  • Understand what emotional intelligence is
  • Consider how we can become emotionally intelligent
  • Encourage our teams to develop EI
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