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- ISSN: 2041-2487
- E-ISSN: 2041-2495
GBP
- Source: BSAVA Companion, Volume 2020, Issue 9, Sept 2020, p. 10 - 14
How to…
Have more effective client conversations
Abstract
VDS Training advisor, Kirsty Sturman, offers advice on how to get the quiet clients to open up and how to conclude the consultation without appearing rude.
Copyright © 2020 British Small Animal Veterinary Association
- 01 Sept 2020