Client Information Leaflet Groups
Give your clients the best advice with BSAVA’s client information leaflets. Leaflets are organized into categories for ease of access. The Medicines, Procedures, Behaviour and Exotics leaflets are provided to members as part of their benefits, and may be purchased by non-members (see products for details). The 'My Dog Has...' client leaflets and PetSavers guides are free to all. If you are not a member, visit the client leaflet subscription page to find out about membership and purchase options. Please ensure you have read the relevant terms and conditions before using these documents.
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Client Information Leaflets: Canine and Feline Behaviour
BSAVA members can access the client handouts, questionnaires and other forms that are referred to in the BSAVA Manual of Canine and Feline Behavioural Medicine, 2nd edition. The questionnaires have been designed for use by owners of dogs or cats with behavioural problems. The owner can be asked to fill in the form prior to, or during, the first behavioural consultation with the veterinary surgeon/counsellor. Each document is provided as a PDF file with a text box in the top right corner where you may add your practice details prior to printing out. The Referral Form is designed for use by general practitioners when referring cases for behavioural consultations; it is approved by the British Veterinary Behaviour Association and was produced after consultation with the Royal College of Veterinary Surgeons. The form is the copyright of the BVBA but readers may print out and copy it for their own use. If you are not a member, visit the client leaflet subscription page to find out about membership and purchase options. Please ensure you have read the relevant terms and conditions before using these documents.
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Client Information Leaflets: Exotic pets
BSAVA members can access client handouts on exotic pets that appear in chapter 6 of BSAVA Manual of Rabbit Medicine and chapter 11 of BSAVA Manual of Exotic Pet and Wildlife Nursing. If you are not a member, visit the client leaflet subscription page to find out about membership and purchase options. Please ensure you have read the relevant terms and conditions before using these documents.
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Client Information Leaflets: Medicines
Veterinary surgeons should provide information to their clients about the safe use of the drugs that they prescribe and dispense for the patients under their care. For drugs authorized for use in dogs and/or cats this information is usually supplied to veterinary surgeons by the pharmaceutical company and this should then be passed on to clients. For drugs that are not authorized for the particular use in the particular species there is still a responsibility to provide information, but the leaflets provided with these drugs may not be adequate (e.g. they may have been written for the treatment of human patients or for the treatment of a different condition). BSAVA has therefore developed a series of leaflets that can be used to help practitioners fulfil their obligations. You can download individual leaflets as required, or the full set as a zipped file. Guidance on adding your practice details to the leaflets.
These client information leaflets are provided to BSAVA members as part of their member benefits and are also available for non-members to purchase as part of the Formulary Plus subscription or the client leaflet subscription. Please note that these leaflets are intended for use as part of a veterinary consultation. They should not be made available on public pages of your practice website. Leaflets are updated periodically so please check you are using the latest versions. Latest update: March 2023
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Client Information Leaflets: My Dog Has...
This collection of free client leaflets is designed to help your clients by providing guidance and further information following a diagnosis.
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Client Information Leaflets: PetSavers Guides
As part of our commitment to promote excellence in small animal practice, the BSAVA has developed a range of materials for members of the public and professionals to download and print in aid of PetSavers. PetSavers is our charity dedicated to improving the health of pets, providing vets with a better understanding of the illnesses that affect animals.
If you are a veterinary professional, you can request these brochures to give to clients. To request printed copies (Guides only), please visit the PetSavers website. You can also donate to PetSavers.
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Client Information Leaflets: Procedures
A series of client information leaflets to help owners understand what is involved in a variety of veterinary procedures. The current batch of leaflets covers endoscopy and imaging. Suggestions for further procedures to cover are welcomed.
These leaflets are free to BSAVA members. If you are not a member, visit the client leaflet subscription page to find out about membership and purchase options. Please ensure you have read the relevant terms and conditions before using these documents.
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PetSavers Ageing Canine Toolkit
This PetSavers funded resource, developed from research carried out at the University of Liverpool, has been designed to inform pet owners on the common conditions associated with canine ageing, and encourage regular health screening, veterinary communication and age-appropriate care. Click here to see our collection of resources supporting the toolkit.
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