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Training and education in the shelter environment

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Abstract

Consistent, up-to-date training can help improve animal welfare, staff morale and public perception, as well as reduce the incidence of costly disease outbreaks. This chapter covers the importance of training and education in the shelter environment, planning an educational programme, training delivery examples and why veterinary surgeons should get involved.

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Figures

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24.1 There are many topics relevant to shelter staff, including neonatal care. (© Cats Protection)
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24.2 This composite approach to farmer behaviour illustrates a model accounting for major influences upon human behaviour, such as social factors, attitude and cost, and can be useful for understanding how shelter staff use educational interventions. (Reproduced with permission from Defra; redrawn after and )
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24.3 Many national charities provide educational resources that can be used by shelter staff. (© Cats Protection)
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24.4 Engaging with future pet owners. (© Cats Protection)

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